Privacy Policy Statement

This privacy statement discloses the privacy practices for http://www.factfind.com.

If you feel that this company is not abiding by its posted privacy policy, you should first contact the Privacy Officer, Investigative Resources International, (323) 272-6988 or via mail to P.O. Box 30333, Long Beach, California 90853.

Information Collection and Use

Investigative Resources International is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Investigative Resources International collects information from our users at several different points on our website.

Registration

In order to use areas of this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.  This information might also be used to allow a user's access to IRI professional services or to certain protected areas of the site.

Inquiries

We request information from interested parties on our inquiry form. Here a user must provide contact information (like name, email or telephone number). This information is used for verification and contact purposes. If we have trouble responding to an inquiry, this contact information is used to get in touch with the inquiring party.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We use outside payment processing companies to bill users for goods and services. These companies, Square and PayPal, do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that we (Investigative Resources International) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Newsletter

If a user wishes to subscribe to our newsletters, alerts or advisories, we ask for contact information such as name and email address.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our inquiry or registration form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry - SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. By routine, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a physically and electronically secure environment.

If you have any questions about the security at our website, you can send an email to the Security Officer.